- 01
Secure intake
Dictation arrives over encrypted channels (site-to-site VPN, SFTP, or TLS 1.2+ APIs) straight into our AWS environment. Audio and drafts never sit on staff laptops.
- 02
Speech recognition draft, expert edit
Speech recognition runs inside our boundary and produces a first draft. A U.S.-based editor listens to the audio, corrects the draft, and releases the report, so nothing goes out unreviewed.
- 03
Checks before upload
Patient, visit, author, document title, and facility are validated against the order before upload, which catches wrong-patient and wrong-facility errors before they reach the chart.
- 04
Auditable line counts
Visible black character and line counts are computed from the final document to the contract definition, with a transmittal log for every batch.
- 05
Full audit trail
Every access, edit, and release is logged with who, what, and when. Audio and reports are kept and destroyed on the contract schedule.
- 06
Live reporting
Turnaround, backlog, and accuracy by site and by author, with alerts before a STAT job is at risk of missing its window.