What we do

Medical Transcription

Off-site transcription for multi-site health systems. STAT, operative, and routine turnaround tiers, 98% accuracy or better on the standard line, and finished reports delivered into the client's record system.

• STAT reports in 2 hours, operative reports in 6, routine reports in 24
• Accuracy of 98% or better, measured on the standard 65-character line
• Line counts that can be audited, with per-site and per-author reporting
• Every report reviewed by a U.S.-based editor before it is released

Medical Coding

Code assignment from clinical documentation, checked before claims go out.

• CPT, ICD-10, HCPCS, and CDT coding
• Documentation review and provider queries
• Accuracy checks before claim submission

Billing & Revenue Cycle

Claims, payment posting, follow-up, and denial work, run by U.S.-based billers in our own software.

• Claim preparation, submission, and status follow-up
• Payment posting and reconciliation
• Denial management and accounts receivable recovery

Eligibility & Prior Authorization

Coverage checks and authorizations handled before the visit, including payer phone work.

• Insurance eligibility and benefits verification
• Prior authorization submission and tracking
• IVR and payer follow-up, with status reporting

Health Information & Document Services

Clinical and administrative documents prepared, indexed, and filed where staff and auditors will look for them.

• Document preparation, formatting, and indexing
• Records intake and organization
• Correspondence and form processing

Healthcare Technology

HIPAA-aligned systems on AWS GovCloud for transcription, speech recognition, IVR, and workflow automation.

• Speech recognition and transcription pipelines
• IVR and voice automation for payer and patient calls
• Workflow automation, integration, and reporting dashboards